Welcome to mail.coop

A Cooperative provider

The mail.coop team has a long history in the cooperative world. The same values and principles underpin everything we do.

A reliable service

We understand how important it is to have a good quality, reliable and well supported service. Which is why we’ve designed it that way from the ground up. You will be in safe hands. FAQs can be found at the bottom of this page.

Phone Coop users

Some of the email addresses used by Your Co-op Broadband (Phone Coop) customers go back more than 30 years, so it’s only natural that you’ll want to hang on to yours and continue to use it. We’re here to make that happen from just £24 pa for 5GB of storage. Choose your product here.

mail.coop email addresses now available

Select your product below.


Free Trial








Annual Subscription

1 Mailbox

5GB of Storage 

Ad free Email 

Custom SPAM filtering


Sync across all your devices with IMAP and POP3

Virus Protection



Annual Subscription

5 Mailboxes

25GB  of Storage

Ad free Email

Custom SPAM filtering


Sync across all your devices with IMAP and POP3

Virus Protection

Phone Coop email migration: important update

On Monday 29 April 2024 we moved the final 2,500 email addresses (all ending @phonecoop.coop) to the mail.coop service.

If you have any support queries please raise them with the support team at emailtransfer@midcounties.coop

Last chance to keep your Phone Coop email address

If you haven’t had a chance yet to place an order with mail.coop so that you can keep your Phone Coop email address, there’s still a little time left. But hurry. Visit here to order your continuation email.

Need help?

The support team at Your Co-op Broadband (Phone Coop) will continue to provide support for mail.coop users.

Email: emailtransfer@midcounties.coop

Frequently Asked Questions

You’ve switched my account over to the new service. How do I use my new account?

What is mail.coop?

Why is my email service moving?

Do I have to pay for my Phone Coop email service?

Can I keep my existing Your Co-op Broadband email address?

How do I pay for my subscription?

What happens if I have multiple email addresses I want to keep?