mail.coop email addresses now available

Sign up now for your name@mail.coop email address - from just £24 inc VAT per year.

You can also choose from a variety of other domains (address endings) offered by cooperative providers over the years.

Basic

£24

Annual Subscription

1 Mailbox

5GB of Storage

Ad free Email

Custom SPAM filtering

Webmail

Sync across all your devices with IMAP and POP3

Virus Protection

Subscribe

Premium

£50

Annual Subscription

5 Mailboxes

25GB of Storage

Ad free Email

Custom SPAM filtering

Webmail

Sync across all your devices with IMAP and POP3

Virus Protection

Subscribe

Watch out for new phishing emails

Scammers are continuing to target mail.coop users, trying to trick you into giving up your login details. If they succeed, they can use your account to commit fraud or send spam in your name.

Here's a recent example, addressed using part of the person's email address and asking them to click to "secure" their account:

Phishing email addressed to 'user johnbrown' asking the recipient to click a link to secure their account

 

The giveaways:

  • The greeting uses only part of the person's email address ("janesmith") rather than their real name
  • It creates urgency with a 45-minute deadline and a threat of being "temporarily blocked from sign-in"
  • It asks you to click a link to keep your current password — designed to feel like the safe, helpful option rather than a login page
  • It signs off as "The mail.coop team" — but it isn't from us

If you receive an email like this, please don't click any buttons or links. Just delete it, or forward it to us at hello@mail.coop if you'd like us to confirm.

A few things worth remembering about genuine mail.coop emails:

  • We never threaten to deactivate, suspend, block, or close your mailbox
  • We never ask you to click a link in order to "keep", "confirm", or "secure" your existing password — if you want to change your password, do it by logging in at mail.mail.coop directly
  • We always use your real name, never just part of your email address
  • Our genuine renewal emails always link to a page on mail.coop — and you can always reach the same page by going to https://mail.coop directly and clicking Renew now

This article explains in more detail how these scams work and how to recognise a genuine email from us.

Frequently Asked Questions

You can use your new account via the webmail service, and/or set the account up in your preferred email application. This article gives you the details you need.

If you signed up to keep your Phone Coop (Your Coop Broadband, or Poptel) email address early in 2024 your renewal won't be due until May 2025. We'll email you soon so that you can renew.

mail.coop is a new venture offering secure, reliable email service. mail.coop was created as part of the Innovation.coop initiative by three tech worker cooperatives with years of experience in the internet industry. Many mail.coop users took advantage of our offer to provide Your Coop Broadband (previously Phone Coop and Poptel) users with a way to keep their email addresses. You can read more about us here.

You can pay for your new E-Mail service by setting up a card payment through our payment processor Stripe, or you can use PayPal.

If you want more than one email address you can opt for our Premium account which provides for up to 5 mailboxes..

More FAQs