Cooperatively owned and run
100% Green Energy
100% Open Source
UK-based Data Centre
Recommended by Ethical Consumer
Telephone support
Ad free, no data sharing
mail.coop email addresses now available
Sign up now for your name@mail.coop email address - from just £24 inc VAT per year.
You can also choose from a variety of other domains (address endings) offered by cooperative providers over the years.
Basic
£24
Annual Subscription
1 Mailbox
5GB of Storage
Ad free Email
Custom SPAM filtering
Webmail
Sync across all your devices with IMAP and POP3
Virus Protection
Premium
£50
Annual Subscription
5 Mailboxes
25GB of Storage
Ad free Email
Custom SPAM filtering
Webmail
Sync across all your devices with IMAP and POP3
Virus Protection
New mail server software
We updated our mail server software on 15 July 2025 to ensure continued security and reliability.
You’ll notice the login page looks slightly different - see image. This is expected — it’s part of the upgrade.
After logging in at mail.mail.coop, you’ll now be taken straight into your webmail (SOGo). You can still access mailbox settings — like spam filter controls or password changes — by clicking the spanner icon at the top right.
If anything’s unclear or you need help, just contact us.
Phishing warning
Scammers are sending emails to mail.coop users like the one below. Please ignore these emails.
See here for more details and to know how to recgnise a genuine email from us
Subscription renewals
If you paid for a mail.coop subscription early in 2024 to keep your Phone Coop (Your Coop Broadband) email address, then you should have received an email asking you to renew. Please let us know - to billing@mail.coop - if you haven't received it.
Need help?
The support team at Your Co-op Broadband (Phone Coop) will continue to provide support for mail.coop users. Email: yourcoopemailsupport@midcounties.coop
Frequently Asked Questions
You can use your new account via the webmail service, and/or set the account up in your preferred email application. This article gives you the details you need.
If you signed up to keep your Phone Coop (Your Coop Broadband, or Poptel) email address early in 2024 your renewal won't be due until May 2025. We'll email you soon so that you can renew.
mail.coop is a new venture offering secure, reliable email service. mail.coop was created as part of the Innovation.coop initiative by three tech worker cooperatives with years of experience in the internet industry. Many mail.coop users took advantage of our offer to provide Your Coop Broadband (previously Phone Coop and Poptel) users with a way to keep their email addresses. You can read more about us here.
You can pay for your new E-Mail service by setting up a card payment through our payment processor Stripe, or you can use PayPal.
If you want more than one email address you can opt for our Premium account which provides for up to 5 mailboxes..