Hi!
Welcome to mail.coop
A Cooperative provider
The mail.coop team has a long history in the cooperative world. The same values and principles underpin everything we do.
A reliable service
We understand how important it is to have a good quality, reliable and well supported service. Which is why we’ve designed it that way from the ground up. You will be in safe hands. FAQs can be found at the bottom of this page.
Phone Coop users
Some of the email addresses used by Your Co-op Broadband (Phone Coop) customers go back more than 30 years. That’s why we offered a way for users to keep their email when Your Co-op Broadband closed its email service.
mail.coop email addresses now available
Select your product below.
Accounts
Free Trial
Projects
SSL
Storage
Domains
Sub-domains
Basic
£24
Annual Subscription
1 Mailbox
5GB of Storage
Ad free Email
Custom SPAM filtering
Webmail
Sync across all your devices with IMAP and POP3
Virus Protection
Premium
£50
Annual Subscription
5 Mailboxes
25GB of Storage
Ad free Email
Custom SPAM filtering
Webmail
Sync across all your devices with IMAP and POP3
Virus Protection
Phone Coop email migration
On Monday 29 April 2024 we moved all remaining Phone Coop email users to the mail.coop service. Thanks for your patience.
Subscription renewals
If you paid for a mail.coop subscription early in 2024 to keep your Phone Coop (Your Coop Broadband) email address, then this will not become due for renewal until April 2025. We will email you beforehand with options for how you can pay for the next year.
Need help?
The support team at Your Co-op Broadband (Phone Coop) will continue to provide support for mail.coop users.
Frequently Asked Questions
How do I use my new account?
You can use your new account via the webmail service, and/or set the account up in your preferred email application. This article gives you the details you need.
How do I renew my subscription?
If you signed up to keep your Phone Coop (Your Coop Broadband, or Poptel) email address early in 2024 your renewal won’t be due until April 2025. We’ll email you nearer the time.
I want to set up manually, what are the server settings?
The mail.coop service uses industry standard iMap/SMTP server settings. You can see these here.
What is mail.coop?
mail.coop is a new venture offering secure, reliable email service. mail.coop was created as part of the Innovation.coop initiative by three tech worker cooperatives with years of experience in the internet industry. Many mail.coop users took advantage of our offer to provide Your Coop Broadband (previously Phone Coop and Poptel) users with a way to keep their email addresses. You can read more about us here.
How do I pay for my subscription?
You can pay for your new E-Mail service by setting up a card payment through our payment processor Stripe, or you can use PayPal.
What happens if I want multiple email addresses?
If you want more than one email address you can opt for our Premium account which provides for up to 5 mailboxes..