mail.coop email addresses now available

Sign up now for your name@mail.coop email address - from just £24 inc VAT per year.

You can also choose from a variety of other domains (address endings) offered by cooperative providers over the years.

Basic

£24

Annual Subscription

1 Mailbox

5GB of Storage

Ad free Email

Custom SPAM filtering

Webmail

Sync across all your devices with IMAP and POP3

Virus Protection

Subscribe

Premium

£50

Annual Subscription

5 Mailboxes

25GB of Storage

Ad free Email

Custom SPAM filtering

Webmail

Sync across all your devices with IMAP and POP3

Virus Protection

Subscribe

Service update – 22 April 2026

We experienced a disruption on 22 April affecting sending (and in some cases receiving) email. This presented as messages timing out or failing to send.

The issue appears to have been caused by a short-lived spike in traffic placing load on the mail server.

This was consistent with the sort of behaviour seen during automated attacks on email systems. There is no indication of any security breach or data loss. 

Service was restored yesterday evening and is now operating normally.

We continue to monitor the situation.

Watch out for new phishing emails

Scammers are continuing to target mail.coop users, trying to get you to provide your log in details. They can then use your email account to commit fraud or send spam emails.

Here's a recent example we received at hello@mail.coop from "Mail-ICT"

 

If you receive an email like this, don't click on any buttons or links.

This article helps explain how these scams work, and how you recognise a genuine email from us.

Frequently Asked Questions

You can use your new account via the webmail service, and/or set the account up in your preferred email application. This article gives you the details you need.

If you signed up to keep your Phone Coop (Your Coop Broadband, or Poptel) email address early in 2024 your renewal won't be due until May 2025. We'll email you soon so that you can renew.

mail.coop is a new venture offering secure, reliable email service. mail.coop was created as part of the Innovation.coop initiative by three tech worker cooperatives with years of experience in the internet industry. Many mail.coop users took advantage of our offer to provide Your Coop Broadband (previously Phone Coop and Poptel) users with a way to keep their email addresses. You can read more about us here.

You can pay for your new E-Mail service by setting up a card payment through our payment processor Stripe, or you can use PayPal.

If you want more than one email address you can opt for our Premium account which provides for up to 5 mailboxes..

More FAQs