The cooperative email service
mail.coop is the UK’s only cooperative email provider. We offer private, reliable, ad-free email — backed by expert support, run on 100% renewable energy, and built on open-source software.
Whether you’re an existing user or joining for the first time, mail.coop gives you an address you can be proud of: simple, professional, and cooperative. Why not try yourname@mail.coop? It’s short, memorable — and chances are, it’s still available.
What we offer
- Private, secure email with no advertising or data profiling
- Your address, your way — keep your existing @phonecoop.coop or @myphone.coop address, or move to @mail.coop
- Flexible pricing — starting at just £24 per year
- Generous storage — 5GB for Basic, 25GB shared on Premium
- Real support — by email or phone, from people who understand
Experience you can trust
mail.coop is run by a collaboration of three experienced worker co-operatives in the UK. Between us, we’ve spent decades supporting cooperative technology — from ethical web hosting to national broadband rollouts.
We’ve helped thousands of users migrate their accounts, solve complex email problems, and keep their digital lives running smoothly. When Your Coop Broadband (formerly The Phone Coop, now run by Midcounties Cooperative) decided to close its email platform, we stepped in to create something better — not just for ex-subscribers, but for anyone looking for a long-term, values-driven alternative.
Our values
We’re not a faceless tech giant. We’re small, cooperative, and committed to:
- User privacy – we never sell your data or read your mail
- Simplicity – no hidden features, no manipulative nudges, no ads
- Resilience – built on open standards and maintained by skilled professionals
- Community – we work with and for the co-operative movement
We want to help build the kind of internet we'd want to use ourselves — one that respects its users.
From Poptel to the present
There’s a long thread that runs from the early days of Poptel — pioneers of online services for the cooperative, campaigning and not-for-profit sectors — through The Phone Coop, and now to us. We’re proud to carry forward that legacy.
But mail.coop is built for the world we live in now — where online giants track your every move, and data breaches, algorithmic manipulation and AI-generated junk mail are the new normal. We believe more people want services they can trust — ones that are small, transparent, and answer to their users, not to investors or advertisers. We aim to be one of those services.
Meet the team
Read more about the people behind mail.coop.
Innovation.coop
Our collaboration works as part of Innovation.coop - a new cooperative set up to support ventures like mail.coop. Innovation Cooperative Limited is a cooperative society registered with the FCA, number 4392. You can read more about Innovation.coop here.