Contact the mail.coop team

This form is only for enquiries about the mail.coop email service (billing, sales, or other questions for the mail.coop team). Before using it, please read carefully:

• Technical support – If you need help using your email (login problems, settings, spam, etc.), the quickest way is to contact the first-line support team run by The Phone Co-op (Midcounties):
  Email: yourcoopemailsupport@midcounties.coop
  Phone: 01608 434 000 (UK)

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  If you cannot use email – and you have a technical problem, you may use this form as a last resort. Messages here reach the mail.coop team, but this is slower than calling the number above.

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  Billing, renewals or sales – Use this form to reach the mail.coop team directly about billing, renewals, or questions about new accounts, custom domains, or other mail.coop services.

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  We are not The Phone Co-op broadband team – Midcounties (The Phone Co-op) provide broadband, mobile and phone services. For those services please contact them directly:
  Phone: 01608 434 000
  Web: https://broadband.yourcoop.coop/help-resources/contact-us/

Please complete the form below only if your enquiry is about mail.coop itself.