Recent news about mail.coop, including updates about the status of our systems.
- Update 25 JulyOn the afternoon of Wednesday July 31st at approximately 1.30pm we are planning to implement an upgrade to our back-up infrastructure for the mail.coop mail server. This will require a brief period of downtime where the mail server will be offline for about 30 minutes. We will work to ensure that this downtime is minimised.… Continue reading Update 25 July
- Update 13 JulyResolved: delayed outgoing email to Yahoo/Outlook/Hotmail Further to Thursday’s post, here is an update on the situation with emails being delayed when sent to Yahoo, Outlook and Hotmail addresses. As of today, Saturday 13 July, our tests indicate that there is no rate limiting or delays to mail sent from mail.coop’s servers to Yahoo or… Continue reading Update 13 July
- Update 11 JulyFurther to yesterday’s post about outgoing emails being delayed as a result of a compromised user account being used to send spam, further work has been done on this issue. Firstly, we have identified two further user accounts that have been compromised and abused. These accounts have been disabled. This places further emphasis on the… Continue reading Update 11 July
- Update 10 JulyWe’ve received a small number of reports from customers over the last 24 hours or so about delayed delivery of emails they are sending. This appears to be mainly limited to messages where the recipient address is at Yahoo or Hotmail/Outlook. Our team has been investigating the cause of the imposed delay, and we’ve identified… Continue reading Update 10 July
- Update 26 JuneWe’ve received reports this morning from customers experiencing problems sending and receiving emails. Our engineers are actively working to resolve this problem. Early indications suggest that our systems may be being targeted by a malicious attack, commonly known as a ‘denial of service’ attack or DOS. Update: Our systems are now responding normally, and customers… Continue reading Update 26 June