News Updates

Recent news about mail.coop, including updates about the status of our systems.

  • Update 5 Aug
    11:38am Following a security update to our mail servers we have a system problem with the mail.coop server that will prevent anyone being able to view mail. We are working urgently to correct this. Apologies for any inconvenience. 11:58am problem now resolved. Apologies for any inconvenience
  • Update 25 July
    On the afternoon of Wednesday July 31st at approximately 1.30pm we are planning to implement an upgrade to our back-up infrastructure for the mail.coop mail server. This will require a brief period of downtime where the mail server will be offline for about 30 minutes. We will work to ensure that this downtime is minimised.… Continue reading Update 25 July
  • Update 13 July
    Resolved: delayed outgoing email to Yahoo/Outlook/Hotmail Further to Thursday’s post, here is an update on the situation with emails being delayed when sent to Yahoo, Outlook and Hotmail addresses. As of today, Saturday 13 July, our tests indicate that there is no rate limiting or delays to mail sent from mail.coop’s servers to Yahoo or… Continue reading Update 13 July
  • Update 11 July
    Further to yesterday’s post about outgoing emails being delayed as a result of a compromised user account being used to send spam, further work has been done on this issue. Firstly, we have identified two further user accounts that have been compromised and abused. These accounts have been disabled. This places further emphasis on the… Continue reading Update 11 July
  • Update 10 July
    We’ve received a small number of reports from customers over the last 24 hours or so about delayed delivery of emails they are sending. This appears to be mainly limited to messages where the recipient address is at Yahoo or Hotmail/Outlook. Our team has been investigating the cause of the imposed delay, and we’ve identified… Continue reading Update 10 July