Setting up on a Mac (the easy way)

From your Mac you can install a profile for the Apple mail app to use to access your mail.coop account. Here’s how.

Log in to mail.mail.coop

Visit https://mail.mail.coop
Log in using your mail.coop username (for example myname@cooptel.net) and password.

Download the profile

On the website page select the ‘Email’ link where it says ‘Apple connection profile with app password’

On the ‘Opening mailcow UI.mobileconfig’ dialog box choose ‘Open with’ and click on OK

Find the downloaded profile

Go to System settings from the Apple menu

Choose Privacy & Security on the left and select Profiles on the right

Check for an existing profile

(For the email address you are installing)

You may have an existing profile for this email address. Here for example there is a profile already installed for a myphone.coop address under ‘User’.

If so, you should delete this profile first.

Click on the existing profile to select it and click on the ‘-‘ button

Select ‘Remove’ in the dialogue box that appears)

Then once you have removed any existing profile for this email address…

Install the new profile

Double-click the downloaded profile

Click on install

Confirm by clicking Continue

It’s done.