Setting up on a Mac (the easy way)

Setting up your mail.coop account in Apple Mail on a Mac

Step 1: Log in to the mail.coop account interface

Visit https://mail.mail.coop
Log in using your mail.coop username (e.g. myname@cooptel.net) and password.

Login screen

Step 2: Download the Apple Mail connection profile

On the account page, select the ‘Email’ link where it says ‘Apple connection profile with app password’.

Download profile step

When prompted by the “Opening mailcow UI.mobileconfig” dialog, choose ‘Open with’ and click OK.

Open with dialog

Step 3: Locate the downloaded profile

Go to System Settings (or System Preferences on older macOS versions) via the Apple menu.

System Preferences icon

Select Privacy & Security on the left, then click Profiles on the right.

Profiles screen

Step 4: Remove any old profile for this email address

If you already have a profile installed for this email address (e.g. from a previous Phone Coop setup), you’ll see it listed under ‘User’.

Select the profile and click the minus (–) button to remove it.

Remove profile step 1

Then confirm by clicking ‘Remove’ in the dialog box.

Remove profile step 2

Step 5: Install the new profile

Double-click the downloaded profile to start installation.

Double-click profile

Click Install.

Install button

Then click Continue to confirm.

Confirm profile installation

Done! Your mail.coop email account will now appear in Apple Mail. It may take a short time to sync, especially if your mailbox contains a lot of messages, but you can start using it immediately.